We offer both instant digital downloads and made-to-order merchandise. Please review the information below to understand how we handle shipping and delivery.
1. Digital Products (eBooks, Files)
Digital products are available for instant download immediately after payment is completed.
You will receive a download link via email and/or directly on the checkout page.
No physical item will be shipped for digital purchases.
2. Physical Products (Clothing, Merchandise)
Our physical items are made to order and shipped by our production partners. We currently ship to most countries worldwide.
Production Time
- Orders are typically processed within 2–5 business days.
- Custom designs or high-order volumes may require additional time.
Shipping Time
- United Kingdom & Europe: 5–10 business days
- United States: 5–12 business days
- Rest of the world: 7–20 business days
Please note that shipping times are estimates and may vary due to customs delays or other factors beyond our control.
Shipping Fees
Shipping costs are calculated at checkout based on your destination and order weight.
We offer free shipping on orders over $100.
Tracking
A tracking number will be provided once your item has shipped (if available).
If you do not receive your tracking details within 7 business days, please contact us.
Incorrect or Undeliverable Addresses
Please ensure your shipping address is correct before placing an order.
We are not responsible for items returned due to incorrect or incomplete addresses. Additional fees may apply for re-shipping.
Contact
If you have any questions about your delivery, email us at:
📩 support@freemasonscommunity.life
